Todays epic fail of DHL. When shipping a package you will have to leave a phone number to DHL. My dear reader, don’t worry, this phone number will never be used to call the receiver of the package in case of an error.

So today I was checking the website where the package is and I’m supposed to call the DHL customer service. And in all glory of the internet and HTML they are not able to embed a link to the customer service package, in case there is no useful link on the tracking page.

Using my geek power I made a google query for “MyCountry dhl customer service”. After loading of a java applet, and then selecting my country again, I’m on a page to show me the phone number of my local customer service. Oh my dear reader, if you think the odysee stops here you are wrong… The number on this page triggers a voice message that I can call this other number, this other number gives me another number, and this others number number gives me a number to a private person…

DHL… how hard can it be to have a working and DHL Customer Service phone number…